Security Incident Response Policy & Procedures

Policy Statement: Event Solutions is committed to maintaining a secure environment and promptly responding to security incidents to minimize their impact on the organization’s information assets, systems, and resources. This Security Incident Response Policy outlines the framework and procedures for effectively detecting, responding to, and recovering from security incidents.

1. Policy Objectives: 

1.1. To establish a consistent and coordinated approach to managing security incidents throughout Event Solutions.

1.2. To define roles, responsibilities, and procedures for detecting, reporting, and responding to security incidents.

1.3. To ensure timely communication, escalation, and collaboration during the incident response process.

1.4. To facilitate the recovery and restoration of affected systems and data while preventing future incidents.

2. Incident Response Team: 

2.1. An Incident Response Team (IRT) will be established, comprising the webmaster, security officer, and designated personnel from relevant departments.

2.2. The IRT will be responsible for coordinating and executing incident response activities as outlined in this policy.

3. Incident Identification and Reporting: 

3.1. All employees are responsible for promptly reporting any suspected or confirmed security incidents to their immediate supervisor, the webmaster, or the security officer.

3.2. Incidents can be reported through designated channels, such as incident reporting forms, email, or a dedicated incident response hotline.

4. Incident Categorization and Assessment: 

4.1. Upon receiving an incident report, the IRT will assess the incident’s severity, impact, and urgency to determine the appropriate response level.

4.2. Incidents will be categorized based on predefined criteria, such as confidentiality, integrity, availability, and regulatory compliance.

5. Incident Response and Mitigation: 

5.1. The IRT will initiate a coordinated response to contain, mitigate, and remediate the incident.

5.2. Incident response procedures will be followed, including isolating affected systems, preserving evidence, and implementing temporary protective measures.

5.3. The IRT will collaborate with relevant stakeholders, such as IT, legal, HR, and external authorities, as necessary, to ensure an effective response.

6. Communication and Reporting: 

6.1. The IRT will maintain clear communication channels to provide regular updates on the incident’s status, progress, and remediation efforts.

6.2. Communication will be conducted with internal stakeholders, executive management, clients (where applicable), and relevant authorities, adhering to legal and regulatory requirements.

7. Incident Analysis and Lessons Learned: 

7.1. Following the incident response, the IRT will conduct a thorough analysis to identify the root causes, vulnerabilities, and areas for improvement.

7.2. Lessons learned will be documented, and recommendations for enhancing security controls and incident response procedures will be implemented to prevent similar incidents in the future.

8. Documentation and Record Keeping:

8.1. All security incidents, including their details, actions taken, and outcomes, will be documented in a secure incident management system or log.

8.2. Incident records will be retained for a specified period as defined by legal and regulatory requirements or internal policies.

9. Policy Review and Updates:

9.1. This Security Incident Response Policy and its supporting procedures will be reviewed and updated on an annual basis or as necessary to reflect changes in the security landscape, legal and regulatory requirements, and business operations.

9.2. Any updates or revisions to this policy will be communicated to all relevant stakeholders within Event Solutions.

By adhering to this Security Incident Response Policy and its supporting procedures, Event Solutions aims to detect, respond to, and recover from security incidents in a timely and effective manner. This policy provides a framework for the coordinated and structured response to incidents, ensuring the protection of information assets and the preservation of the organization’s reputation.